To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.
Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund. The Customer is responsible for the Return Shipping Cost, unless the item was sent incorrectly or defective. We can Not Refund Shipping Charges. We use the Shipping Charges to cover Boxes, Packing Materials, Insurance and the Price of Postage, and therefore, that money is spent when your package ships to you. However, if your package is returned due to a Defective Item, we will refund your shipping charges.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us via our "Contact Us" Page or Call 1-888-693-6943. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping: US Orders Only, at this time.
Due to the Covid-19 Virus, as well as, Staff and Postal Shortages, Dachshund Gifts is only Shipping orders within the United States, at this time. Thank you for your understanding.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
| US Order Total: | USPS Shipping - No Insurance: | USPS Shipping - with Insurance: |
|---|---|---|
| $0.00 - $24.99 | $ 6.50 | $ 8.50 |
| $25.00 - $34.99 | $ 7.50 | $ 9.50 |
| $35.00 - $54.99 | $ 8.50 | $ 10.50 |
| $55.00 - $74.99 | $ 9.50 | $ 11.50 |
| $75.00 - $94.99 | $ 10.50 | $ 12.50 |
| $95.00 and Up | $ 11.50 | $ 13.50 |
Allow 2-5 business days for delivery after package is shipped. Insurance is available as an additional option, during Check-Out. Delivery Tracking is included. Normal order processing is 2 - 5 business days. Special Order Items and Custom Ordered items may have a longer processing/production time. The processing/production time on these items are indicated on the product listing. These items may also ship separate from other items ordered. Please order early to insure proper delivery for events, holidays, or parties.
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International Shipping (Not Available, at this time)
PLEASE READ: The United States Postal Service (the best value) has raised International Shipping Charges Tremendously. Unfortunately, we were forced to increase our International Shipping Prices to accommodate
this increase. If the price quoted is higher then the actual shipping/packaging
charges, we will provide a discount on the shipping charge amount.
| International Order Total | USPS Air Mail | Canada Only |
|---|---|---|
| $0.00 - $24.99 | $ 30.00 | $ 30.00 |
| $25.00 - $34.99 | $ 35.00 | $ 35.00 |
| $35.00 - $44.99 | $ 40.00 | $ 40.00 |
| $45.00 - $54.99 | $ 75.00 | $ 45.00 |
| $55.00 - $64.99 | $ 50.00 | $ 50.00 |
| $65.00 - $74.99 | $ 55.00 | $ 55.00 |
| $75.00 - $84.99 | $ 60.00 | $ 60.00 |
| $85.00 - $94.99 | $ 65.00 | $ 65.00 |
| $95.00 & Up - Quote Provided for Your Approval. |
We Ship To The Following Countries:
| USA Aruba Australia - E Austria - D Bahamas - F Barbados - F Belgium - D Bermuda - F Canada - A Cayman Islands - F Costa Rica - F Chech Republic - D Denmark - D Dominican Republic - F Fiji - E Finland - D France Germany Great Britain Northern Ireland |
Greece Grenada Guadeloupe Ireland Italy - D Jordan - F Netherlands - D Netherlands Antilles - F New Zealand - E Norway - D Panama - F Portugal - D Saint Lucia - F Singapore - E Spain - C Sweden - D Switzerland - D Turkey - F United Kingdom - B |
Note: All Prices are in United States Dollars. Customers are responsible for all Custom Import Duties and/or Taxes Due in his/her Country, for purchases shipped outside of the United States.
USPS MAIL: Once the package ships, allow 1-3 weeks for delivery. USPS does provide shipping confirmation numbers that may be used to track the location a package bar code was scanned. Insurance on International Orders as an option that may be added during Check-Out. Dachshund Gifts.com is not responsible if the package is damaged, delayed, lost, or stolen. USPS and Dachshund Gifts will investigate a packages location, but it may take up to 60 days for a response and there is no guarantee on the package unless it has been Insured. The buyer/customer is responsible for any and all duties or taxes their country may charge on imports.
Cancelled Orders on Custom Made Items (Scarves, Embroidered Items, Hats, Harnesses, Dresses, Collars, Leashes and Bandanas)
Exchange Policy
Please Call or Email Dachshund Gifts for an easy Exchange Authorization Number.
Please Call or Email Dachshund Gifts for an easy Return Authorization Number.
Gift Certificate Codes or Discount Codes
Periodically, Dachshund Gifts may offer discount codes or Gift Certificate codes to be used when placing an order. We can only accept one Discount Code or Gift Certificate Code per order. If you have several codes, please review them and enter your best discount code when placing your order.